Shipping and Returns

Shortucts to:

SHIPPING POLICY:

All shipments:

Packages are current sent without signature confirmation by default. Please contact us at support@readymaderc.com prior to placing the order if you would like us to require a signature for your delivery. 

Orders containing only in stock ready to ship items ordered before 2:30pm Eastern time on a business day will be shipped shipped the same day. USPS orders received before noon ET will be shipped the same day. Orders containing out of stock items will be held until all items area availble. If you wish to receive in-stock items sooner please place separate orders.

Shipments will be sent to the address entered in the shipping address field on our web page during checkout. Ready Made RC, LLC cannot be held responsible if the incorrect shipping address is entered by the customer during checkout. For fraud protection, shipping addresses cannot be changed after the order has been placed. Carriers often leave packages outside customer location. Once a package is delivered by the carrier, Ready Made RC, LLC considers the delivery completed. Any liability for theft or damage after delivery is held by the customer. Ready Made RC, LLC may assist the customer in asking the carrier for a trace of the shipment when possible, but it must be reported within 24 hours of the delivery of the shipment.

FedEx and UPS can not ship to PO Boxes. Failure to enter a valid street address may delay your shipment.

Ready Made RC, LLC reserves the right to cancel and refund any orders that have indicators showing there is some risk that a stolen credit card is possibly being used. Paying through PayPal is recommended for new customers purchasing high value items to prevent possible order cancelations or delays.

Shipments with stand-alone lithium batteries cannot be shipped via air. More detailed battery rules can be found here.

Below are the various shipping types and their restrictions. We strongly recommend the use of FedEx shipping options for guaranteed delivery times.

US Shipping:

USPS First Class: This shipping method has no guaranteed delivery time. These will be shipped either USPS First Class Parcel. This is an air shipping conveyance as defined by USPS.

USPS Ground: This shipping method has no guaranteed delivery time. These will be shipped either USPS Parcel Select. his is a ground shipping conveyance for the continental US, and air shipping otherwise.

USPS Priority: Delivery times for this method are estimates and not guaranteed. This is an air shipping conveyance.

FedEx Ground: Delivery days are estimated and likely, but not backed by a money back guarantee by FedEx. This is a ground shipping conveyance for the continental US, and air shipping otherwise.

FedEx 2-Day: Delivery day guaranteed by FedEx. This is an air shipping conveyance.

FedEx Next Day: Delivery day guaranteed by FedEx and delivered Monday-Friday. This is an air shipping conveyance.

FedEx Saturday : If available based on shipping day and destination, delivery day guaranteed by FedEx. This is an air shipping conveyance.

Store Pickup: Only available when a shipping address in Ohio is listed. Customer may pick up their order during normal pickup hours.

International Shipping:

Recipient is responsible for all customs duties, brokerage fees, or import duties as charged by the carrier. FedEx will charge brokerage processing fees in addition to any customs duties for shipments transported through them (see below). Ready Made RC, LLC reserves the right to cancel or deny any orders if export or import laws may restrict shipping of these products to your country. To avoid problems with export regulations, we ask that the total product cost must be under $2500 per day for international orders.

Mail Limited Tracking: This shipping method has no guaranteed delivery time and may not include full tracking to the destination. Customer assumes all responsibility for lost shipments when choosing this method. Shipment is carried by FedEx International Mail Service and is handled the same as US Mail once it enters the destination country. This is an air shipping conveyance.

USPS First Class International: The shipping times for this method are estimates only and not guaranteed. Shipping is considered an air and is shipped through the US Postal Service.

FedEx Ground: The shipping times for this method are estimates only and not guaranteed. This option is only available for Canada and Mexico and is a ground conveyance.

USPS Priority: The shipping times for this method are estimates only and not guaranteed. This is an air shipping conveyance through the US Postal Service.

FedEx Economy Air: The shipping times for this method are estimates only and not guaranteed. This is an air shipping conveyance via FedEX.

FedEx Express Air: The shipping times for this method are estimates only and not guaranteed. This is an air shipping conveyance via FedEX.

Order Refusals:

Orders that are refused will have the amount of the return shipping plus any applicable duties/taxes removed from the refund, in addition to the original shipping charges. None of these costs are refunded by the shipping carriers to RMRC. In the case of international orders, typically the return shipping plus taxes/duties is more than the cost of the products. Customers agree they WILL NOT refuse any shipments when placing an order with RMRC.

RETURNS POLICY:

Please report any problems you are having to us via e-mail at support@readymaderc.com or open a support ticket at support.readymaderc.com. Please do not ship items back prior to contacting us and receiving a return authorization.

All warranties cover defects in material or workmanship only. Ready Made RC, LLC cannot be held responsible for damage due to crashes, incorrect installation, or any other user error. Additionally, warranty cannot be claimed with the manufacturers for equipment that has been modified, therefore the user should ensure the equipment is tested in stock condition to verify proper working condition upon receipt.

For US orders within 30 days of purchase, ReadyMadeRC will, at its discretion, replace faulty components and include return shipping for those components. After 30 days, the customer is responsible for shipping the items back to ReadyMadeRC for warranty coverage. All returns require an RMA form and support ticket number, which can be obtained by opening a support ticket at www.readymaderc.com/support. For international orders, return shipments are the responsibility of the customer for any warranty claims. Please use a traceable shipping method, and the sender must pay all shipping and processing fees for the return shipment. Returns are processed in the order in which they are received.

Customers returning defective items will receive either a replacement, a store credit, or a refund. Orders are eligible for refund up to 30 days after the order was shipped, otherwise store credit or replacement may be issued.

Returns of products in good working order will receive a refund for the price of the item only, not the shipping costs. To receive a full refund for the product price, returns must be shipped within 30 days of purchase and received in new condition with no wear, and all packaging must be included and intact. Returns of opened packages may be accepted under some rare situations, but may be subject to a restocking fee or rejected depending on the condition of the items. We reserve the right to reject returned items if they are in a condition that renders them unsellable as a new product.

As parts of complex systems, failure of one component can result in a crash or damage to other items. The warranty does not cover, and Ready Made RC, LLC is not responsible in any way, for damage to other equipment due to a failure of a component in a system. Our warranty and liability only covers the repair or replacement of the item that can clearly be shown to have failed under the standard warranty conditions.

Ready Made RC, LLC is not responsible in any way for the use, misuse, or any injury or damage to personal property from the use of any equipment purchased form this store. It is the buyers responsibility to use the items safely and legally and to take proper measures to prevent any damage to person or property from the use of the equipment.

Free Shipping Promotion:

Orders are eligible for free shipping if the least expensive shipping option available for the items in the cart is less than 5% of the value of the order. The amount deducted for the shipping discount is the lesser of 5% of the order total, or the lowest priced shipping option available. Customer must select the shipping deal on the shipping selection page or be using a coupon code that includes the shipping deal. Can't be combined with other offers.

 

© 2018 Ready Made RC, LLC
7719 Graphics Way Ste F, Lewis Center, OH 43035, United States | +1(740)-936-4500